Contact information

Contact Aseterra

Last updated: October 21, 2026

For product, order, shipping, return, or privacy questions, contact us:

Business correspondence address only. This is not a walk-in retail store. For returns, contact us first. We will provide a prepaid return label and the correct return address. Do not send returned goods to our business correspondence address unless instructed to do so.

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For payment questions, see Payment Information. For delivery and returns, see our Shipping Policy and Refund Policy.