Shipping Policy

Last updated: October 21, 2026

Quick summary

• Shipping destination: the 50 U.S. states and Washington, D.C.
• International shipping is not available.
• The only configured option is Standard shipping at USD $0, with no minimum purchase.
• Processing is estimated at 1–2 business days; transit after dispatch is estimated at 2–4 business days; total delivery is estimated at 3–6 business days.

Full details

Destinations and rate

We ship to the 50 U.S. states and Washington, D.C. Our current delivery zone contains exactly these 51 regions. It does not include U.S. territories or the armed-forces postal regions American Samoa (AS), Federated States of Micronesia (FM), Guam (GU), Marshall Islands (MH), Northern Mariana Islands (MP), Palau (PW), Puerto Rico (PR), U.S. Virgin Islands (VI), Armed Forces Americas (AA), Armed Forces Europe (AE), or Armed Forces Pacific (AP). International shipping is not available. The only configured delivery method is Standard at USD $0, with no minimum purchase or other rate conditions. Checkout confirms whether an address is accepted.

Alaska and Hawaii are included in the 50-state service area. Available carrier service and timing can vary by destination; no separate transit guarantee is made for either state. This policy does not promise service to every PO Box or APO/FPO address; check address acceptance in checkout before placing an order.

Processing and estimated delivery

Orders generally require 1–2 business days to process. Business days are Monday through Friday, excluding U.S. federal holidays. After dispatch, Standard transit is estimated at 2–4 business days, for an estimated total of 3–6 business days from order processing. These are estimates, not guaranteed delivery dates. Carrier operations, severe weather, holidays, and other events can affect timing.

Tracking and delays

When tracking is available, we will provide tracking information after dispatch. Carrier scans may take time to appear. If we learn of a material shipping delay before dispatch, we will notify you, give you the updated timing, and let you choose whether to accept it or cancel the unshipped order for a prompt refund. A cancellation refund is handled separately from the return-inspection period in the Refund Policy.

For help, contact support@aseterra.com or call +1 254-967-8565. See Payment Information and Terms of Service.